What Enterprise Buyers Want from ServiceNow Partners in the AI Era

Eric Jones

There is often a noticeable difference between what enterprise buyers say they want from a ServiceNow partner and what they are looking for once the conversation starts to take shape.

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How Jay Wigard Approaches Innovation and the Future of Technology

Brad Bortone

Here's a sentence you weren't expecting from CoreX Insights: For Jay Wigard, innovation has never been about chasing the newest technology.

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The Difference Between Security Activity and Security Insight

Andrew Wortham

When organizations implement Security Incident Response (SIR) in ServiceNow, executive dashboards are often one of the most anticipated outcomes. There is an expectation that, for the first time, leadership will have a clear, real-time view into security operations. Metrics are visible, and the activity that once lived deep in operational teams is ...

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