ServiceNow for Technology, Media & Telecommunications
Powering Agility, Innovation, and Growth
The TMT sector is evolving rapidly, driven by AI, data centers, and customer expectations. CoreX helps you streamline operations, modernize infrastructure, and accelerate innovation at scale.
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Industry Challenges in TMT
Innovation Is the Goal. Complexity Gets in the Way.
TMT companies face rising customer demands, rapid tech shifts, and the pressure to operate at scale. Top challenges include:
Emerging Challenges for TMT Companies
According to PwC, 72% of Telco CEOs say tech will reshape how they deliver value by 2027. Winning teams are investing in AI, cloud, and automation today to get (and stay) ahead.
Key Trends Driving TMT Transformation
What Smart TMT Leaders Are Prioritizing





How ServiceNow Supports TMT Transformation
Intelligent Tools for a Disruptive Landscape
ServiceNow delivers the agility, intelligence, and integration TMT companies need to move faster and innovate confidently.
Key capabilities include:

AI Workflow Automation
Streamline operations across business units with ServiceNow Automation Engine.

Predictive ITSM
Prevent outages and improve service quality with real-time monitoring.

Omnichannel Support
Enhance customer engagement with unified, responsive CSM tools.

Cloud-Native Scale
Improve system reliability and reduce infrastructure costs.

Real-Time Analytics
Make faster, smarter decisions with Performance Analytics.
By consolidating systems and automating core workflows, ServiceNow gives TMT companies a single, intelligent platform to innovate, scale, and adapt.
Why Trust CoreX for TMT Transformation?
The TMT Partner That Gets Things Done
CoreX helps TMT companies unlock the full power of ServiceNow, backed by deep domain expertise and a track record of guiding successful transformations.
What We Provide:
Real-World TMT Experience
Strategic Advisory & OCM
Process-Led Implementation
Ongoing
Support
Whether you're scaling AI, modernizing legacy systems, or improving service delivery, CoreX brings clarity, speed, and measurable results.
Ready to Discuss What’s Next?
ServiceNow is built for modern TMT organizations. CoreX is built to help you get the most from it.