Hardware Asset Management

Common Enterprise ITAM Pain Points

When Visibility Fails Confusion Grows

Most IT asset management programs are weighed down by manual processes, disconnected systems, and incomplete data. That’s a threat to compliance, security, and ROI.

What Happens When Asset Visibility Breaks Down

Rising Costs

Without accurate data, organizations overspend on new hardware, leases, and upgrades they don’t need.

Security Gaps

Unknown assets create exposure points for breaches and data loss.

Lost Productivity

Teams waste time hunting down devices and managing siloed systems.

Audit Risk

Inaccurate or missing data makes compliance reporting difficult and unreliable.

How HAMx Works

Defined Outcomes for Rapid Value

HAMx simplifies IT asset management with four scalable implementation levels, ranging from foundational best practices to full HAM-P lifecycle automation.

No matter where you start, you get:

Prescriptive process design rooted in ServiceNow best practices

Rapid deployment options tailored to your current ITAM maturity

Built-in flexibility to scale from basic to comprehensive lifecycle coverage

Accelerated ROI through quick wins and long-term enablement

The Four HAMx Packages:

Baseline

Control IT assets and cut unplanned spending by reusing existing hardware.

Refresh

Adds better tracking, faster response times, and management of loaner equipment.

Secure

Builds on Baseline with security-focused features to reduce risk and protect assets.

Complete

Combines all features for full asset control, visibility, and risk mitigation.

HAMx Processes & Asset Flows

Request

Receive

Hardware Asset

Hardware Stock Order

IMAC (Install, Move, Add, Change)

Refresh

Loaner Asset

Loaner Asset Order

Hardware Asset Refresh Order

Hardware Asset Disposal

Asset Lease Expiration

Dispose / Retire

HAMx Trustworthy Data

Inventory Endpoint Management

Stockroom Management

Advanced Ship Notice Imports

Asset Tagging

HAMx Practical Management

Hardware Contract Management

Hardware Library

Dashboards & Reports

Automate Asset Refresh

Reports: Orphaned Assets (IMAC)

Certificates of Destruction (COD)

Unlock the Benefits of ServiceNow Hardware Asset Management

Unlike traditional HAM implementations that take months or even years, HAMx delivers immediate value, so you can optimize asset utilization, enhance security, minimize costs, and reduce security vulnerabilities in a fraction of the time. From procurement to retirement, Our HAMx packages ensure real-time visibility into all your hardware assets like laptops, desktops, and more, giving your team more control and enhanced security.

Key Benefits to CoreX’s HAMx Offering:

ServiceNow Hardware Asset Management

Redefine Your Assets