CoreX Mission & Values

Rooted in Purpose. Driven by Outcomes.

Founded in 2023 by pioneers of the ServiceNow ecosystem, CoreX is a global consultancy that believes enterprise transformation should feel less like friction and more like momentum. 

We help businesses unlock the full potential of the Now Platform by blending domain experience, real-world functional insight, and automation that works in context. In short, every engagement is an opportunity to move the needle, not just check another box.

Our Consulting DNA:

We believe that successful digital transformation is centered on business context. That’s why our consulting model begins with deep discovery and ends with embedded impact.

Our values guide how we work:

Excellent

Excellent

Our teams are comprised of highly skilled professionals, and knowledgeable experts dedicated to the delivery of effective solutions with a relentless commitment to quality and customer satisfaction.

Innovative

Innovative

We are continually pioneering cutting-edge solutions that anticipate and address the evolving needs of our clients; delivering impactful products and services that redefine industry standards.

Dependable

Dependable

We are operators with deep industry experience, focused on building trust through transparent communication and proactive support; we serve as a trusted partner for our clients' transformational needs.

Human-Centric

Human-Centric

Our engagements and relationships are centered around doing the right thing - for our customers, for our teammates, for our ServiceNow partnership and for the ecosystem more broadly; behind AI we are humans.

CoreX Key Differentiators

Value Where It Matters: Industry, Function, and Platform

Industry Know-how

Industry Know-How (Beyond Buzzwords)

You can’t solve what you don’t understand. From healthcare and manufacturing to financial services and energy, we know your regulatory landscape, operational friction points, and where value is hiding in your workflows.
Insights

Insight That Reflects Your Day-to-Day

Our leaders have been in the seats you’re in now. That insight translates into pragmatic, outcome-focused strategies that prioritize your realities, not hypotheticals.
Ecosystem

Unmatched Ecosystem Expertise

We’re not new here. Our team includes early ServiceNow architects, strategists, and implementers with roots dating back to 2009. That legacy drives a smarter, faster, more scalable approach to transformation.

 The CoreX ServiceNow Approach

Designed to Deliver Across the Entire Platform

At CoreX, we don’t force-fit solutions. We reframe problems. Our approach prioritizes value over velocity, ensuring every investment has a measurable business case behind it.

Services Across the Transformation Lifecycle:

Organizational Change Management (OCM)

Organizational Change Management (OCM)

Advisory & Strategic Planning

Advisory & Strategic Planning

Platform Implementation

Platform Implementation

Managed Services

Managed Services

AI-Enabled Innovation & Optimization

AI-Enabled Innovation & Optimization

What Partners Say About CoreX

Don’t Just Take Our Word For It

“As ServiceNow cements itself as the go-to AI platform for business transformation, it's critical that we have partners that can guide our customers along their innovation journey. The innovation, industry focus, and deep ServiceNow functional experience that CoreX and ITS deliver together position it as a valuable resource for any ServiceNow customer."

Tom Hannigan President, Americas, ServiceNow

"Latin America is one of ServiceNow’s fastest-growing regions, and CoreX is uniquely positioned to help us meet the evolving needs of this dynamic market. Together with CoreX, we’re providing the local expertise and innovation capabilities to help our customers quickly unlock new levels of productivity and innovation – accelerating their business transformation journeys.”

Enrique Upton Area Vice President and General Manager, North Latin America, ServiceNow