Key OT Challenges

Complexity and Confusion Slow Response

Modern plants run on an intricate web of PLCs, robots, drives, sensors, and apps, yet critical knowledge lives across PDFs, emails, and memory. Even simple faults can cascade into costly delays while teams hunt for context.

Manufacturers need faster detection, clearer guidance, and workflows that move seamlessly from alarm to resolution, with human oversight and accountability built in.

The ServiceNow OT Solution

See. Understand. Act.

CoreX implements a platform-native solution so your teams can diagnose and fix issues faster, then scale what works.

Digital Twins
OT Rapid Response Documents into Steps
Agentic AI Partners With People
Reactive to Proactive

Carry AI-driven insights into product support, dealer engagement, and product engineering to improve experiences across the value chain.

Why Trust CoreX for OT Strategy?

Expertise from Demo to Deployment

We understand PLCs, lines, and the realities of plant operations, and how to connect that world to ServiceNow.

Proven Configurations

Proven Configurations

Blueprints for Omniverse context, knowledge-ingestion pipelines with NVIDIA PDF Extractor, and OT event models mapped to ServiceNow incident/problem workflows.

Agentic AI Trust

Agentic AI You Can Trust

We align Now Assist and AI agents with data governance, RACI for ownership, and human-in-the-loop controls.

Outcomes Fast Then Scale-1

Outcomes Fast, Then Scale

Establish baselines (MTTR, first-time-fix, OEE recapture), deliver a 90-day pilot on a critical cell/line, and expand across plants once value is proven.

Connect with a CoreX OT Rapid Response Expert

Downtime doesn’t wait. Neither should your transformation.

Downtime doesn’t wait. Neither should your transformation. With CoreX, you can pilot AI-powered OT Rapid Response in just weeks, proving value before expanding across plants, regions, and lines of business.

Talk With an OT Specialist