Healthcare Industry Challenges

What's Holding Healthcare Back?

Healthcare is hampered by burnout, rising costs, and disconnected tools. Providers face staffing shortages and outdated manual tasks, while payers struggle with legacy systems, slow claims, and fractured member experiences. The result? Wasted time, rising frustration, and care that suffers.

Key Challenges for Healthcare Providers

Key Challenges for Healthcare Providers

Workforce Shortage & Burnout
The World Health Organization estimates a shortage of a staggering 11 million healthcare workers by 2030.
Rising Costs
Each year, $1.8 trillion is spent on healthcare projects and still nearly 20% of that spend is wasted on inefficiencies.
Technology Overload
Healthcare Payers

Key Challenges for Healthcare Payers

Siloed Legacy Systems
Core platforms, like claims processing and PDM don’t talk to each other, creating bottlenecks and limiting visibility.
Strained Payer-Provider Relationships
Nearly 87% of surveyed CFOs say strained payer-provider relations negatively impact patient care.
Fragmented Experiences
Without streamlined workflows or automation, interactions, like claims approvals or member inquiries become slow and error-prone. 

How ServiceNow Benefits Healthcare

Better Healthcare, Powered by AI.

Across hospitals, insurance companies, and provider networks, healthcare teams are embracing automation to streamline operations, reduce costs, and improve experiences.

At the center of this transformation is ServiceNow, which helps healthcare providers by:

Modernizing Operations

Modernizing Operations

Digitize documentation, automate onboarding and scheduling, and increase visibility by connecting disparate systems into a single view.

Empowering Staff

Empowering Staff

Ease employee burnout by creating better experiences for workers with products that enable self-service, departmental connectivity, and efficiency. 

Strengthening Compliance

Strengthening Compliance

Protect your patients’ sensitive information and maintain compliance with ever-changing regulations like HIPAA, HITRUST, and GDPR.

Inefficiencies can mean delayed treatments or poor patient experiences. By leveraging (and optimizing) ServiceNow, payers and providers can ensure a better experience for all.

Why Choose CoreX?

Where Strategy Meets Execution

With deep industry and functional expertise, coupled with the most experienced team in the ServiceNow ecosystem, we help you align your business objectives, establish strong program governance, and provide advisory support for long-term ServiceNow success, through:

AI-Driven Design & Engineering

Streamlining Clinical and Operational Workflows

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Operational Technology and Facilities Management

Healthcare and Life Sciences

Securing Medical and Operational Assets

Zero-Trust Security

Improving IT Service Management (ITSM)