Expanding AI-Driven Self-Service Within Enterprise IT Operations
CoreX Editorial Team

Expanding AI-Driven Self-Service Within Enterprise IT Operations

A large North American energy and utilities organization with more than 10,000 employees was relying on a third-party chatbot to support its IT Servic...

AI Industry: Energy & Utilities Theme: ServiceNow Strategy ITSM
Bringing Visibility to Complex Procurement Operations
CoreX Editorial Team

Bringing Visibility to Complex Procurement Operations

A global facilities services organization operating across a wide range of client environments was managing procurement within a highly decentralized ...

Core Operations Efficiency ServiceNow S2P
Unified OT Visibility and Governance for a Global Defense Manufacturer
CoreX Editorial Team

Unified OT Visibility and Governance for a Global Defense Manufacturer

In high-stakes manufacturing environments, operational technology is inseparable from mission success. Production systems must remain secure, availabl...

Improved Execution ServiceNow Asset Management Risk and Security
Healthcare Tech Org Modernizes Hardware Asset Management
CoreX Editorial Team

Healthcare Tech Org Modernizes Hardware Asset Management

A rapidly growing healthcare technology organization supporting thousands of clients across healthcare and government sectors faced mounting challenge...

Asset Management Industry: Healthcare EAM HAM
Global Human Capital Solutions Provider Modernizes Enterprise Risk and Compliance
CoreX Editorial Team

Global Human Capital Solutions Provider Modernizes Enterprise Risk and Compliance

A global provider of human capital and business solutions supports organizations worldwide through integrated benefits, payroll, and cloud services. O...

Improved Execution ServiceNow Risk and Security
Establishing Enterprise Portfolio Governance Through ServiceNow SPM
CoreX Editorial Team

Establishing Enterprise Portfolio Governance Through ServiceNow SPM

A large North American transportation and logistics organization engaged InSource to implement and expand its ServiceNow Strategic Portfolio Managemen...

Improved Execution ServiceNow SPM
A National Retailer Rebuilds SecOps for Scale and Automation 
CoreX Editorial Team

A National Retailer Rebuilds SecOps for Scale and Automation 

A national retailer with a large enterprise footprint supports business operations across all 50 states. As the organization continued to grow, its se...

Featured ServiceNow Risk and Security
Unifying Demand, Portfolio, and Financial Governance Via ServiceNow SPM
CoreX Editorial Team

Unifying Demand, Portfolio, and Financial Governance Via ServiceNow SPM

A global infrastructure technology organization sought to modernize and consolidate its portfolio management practices by leveraging ServiceNow Strate...

Workflow Efficiency ServiceNow SPM
A Growing Telecom Provider Reworks Customer Service at Scale 
CoreX Editorial Team

A Growing Telecom Provider Reworks Customer Service at Scale 

A fast-growing telecommunications provider had built its reputation on modern infrastructure and a customer-first mindset. Serving hundreds of enterpr...

Industry: TMT Theme: ServiceNow Strategy CSM
A Global Real Estate Services Firm Unifies IT and Security Operations
CoreX Editorial Team

A Global Real Estate Services Firm Unifies IT and Security Operations

A global commercial real estate services and investment organization operates at a massive scale, supporting tens of thousands of employees and a vast...

Risk and Security OT
Preserving Manufacturing Integrity Through OT Visibility and Governance
CoreX Editorial Team

Preserving Manufacturing Integrity Through OT Visibility and Governance

A global consumer health manufacturer operates a complex network of production facilities responsible for some of the most recognized over-the-counter...

Asset Management Industry: Healthcare OT
A Global Manufacturing and Technology Company Modernizes Software Asset Management at Scale
CoreX Editorial Team

A Global Manufacturing and Technology Company Modernizes Software Asset Management at Scale

A global manufacturing and technology company with operations spanning more than 170 countries set out to modernize its software asset management (SAM...

Cost Reduction Featured Asset Management Industry: Manufacturing CMDB
Alliander Builds a Scalable IT/OT Foundation for the Future of Energy
CoreX Editorial Team

Alliander Builds a Scalable IT/OT Foundation for the Future of Energy

As a leading Dutch energy network company, Alliander plays a critical role in delivering reliable, sustainable energy to millions of customers across ...

Featured Industry: Energy & Utilities OT
A Law Firm’s Journey to Resource Visibility with ServiceNow SPM
CoreX Editorial Team

A Law Firm’s Journey to Resource Visibility with ServiceNow SPM

A large, multi-practice law firm had already taken an important first step. They went live on ServiceNow with IT Service Management and Strategic Port...

Workflow Efficiency Featured Theme: ServiceNow Strategy Industry: Legal Services SPM
Henry Ford Health System Modernizes Software Asset Management to Reduce Audit Risk
CoreX Editorial Team

Henry Ford Health System Modernizes Software Asset Management to Reduce Audit Risk

At Henry Ford Health System, innovation is not a side initiative. It is foundational to how care is delivered, operations are run, and risk is managed...

Featured Asset Management Industry: Healthcare EAM
Foodservice Company Goes from Legacy IT Constraints to Scalable Growth
CoreX Editorial Team

Foodservice Company Goes from Legacy IT Constraints to Scalable Growth

For a large foodservice distribution organization with over a century of history, technology reliability is inseparable from business success. Serving...

Featured Core Operations Efficiency Industry: Retail ITSM ITx CMDB
When Asset Management Becomes a Bottleneck, not a Backbone
CoreX Editorial Team

When Asset Management Becomes a Bottleneck, not a Backbone

For large professional services organizations, hardware asset management is rarely top of mind until it starts getting in the way.

Featured Asset Management HAM CMDB Industry: Legal Services
A North American Energy Provider Builds a Grid That Can Never Go Dark
CoreX Editorial Team

A North American Energy Provider Builds a Grid That Can Never Go Dark

Across North America, one major energy provider operates the invisible systems that keep life moving: electric transmission, distribution networks, an...

Improved Execution Featured Industry: Energy & Utilities OT
From Fragmented OT Data to a Trusted System of Record
CoreX Editorial Team

From Fragmented OT Data to a Trusted System of Record

Operational technology is the heartbeat of modern manufacturing. It controls production lines, robotics, safety systems, and the processes that keep p...

Featured Core Operations Efficiency Industry: Manufacturing OT
Enabling Exceptional Patient Care Through IT
CoreX Editorial Team

Enabling Exceptional Patient Care Through IT

Wellstar Health System is an Atlanta-based nonprofit health system that operates 11 hospitals and 25,000 employees, including 600 in IT. They are a na...

From Visibility to Control: Establishing a Scalable OT Operating Model
CoreX Editorial Team

From Visibility to Control: Establishing a Scalable OT Operating Model

A global life sciences and manufacturing organization operates highly complex production environments where uptime, quality, and safety are non-negoti...

Featured Core Operations Efficiency Industry: Manufacturing Industry: Life Sciences
How One Retail Giant Reclaimed a Platform Meant to Scale
Jesse Nocon

How One Retail Giant Reclaimed a Platform Meant to Scale

A large, multi-location retailer reached a critical inflection point. Store growth was accelerating. Digital initiatives were expanding. Expectations ...

Featured Core Operations Efficiency Industry: Retail
Overhead view of medical distribution trucks
CoreX Editorial Team

48 Days to 48 Hours: How One Company Optimized Customer Onboarding

For more than 81 years, our client has been one of Mexico’s most trusted names in the logistics and distribution of pharmaceutical and personal care p...

Improved Execution Featured Core Operations Efficiency AI Industry: Healthcare
Banco de Costa Rica Empowers Digital Transformation Across its Company
CoreX Editorial Team

Banco de Costa Rica Empowers Digital Transformation Across its Company

Note: Since CoreX completed its acquisition of Volteo Digital, our team has been beyond excited to share the successes of our new friends and colleagu...

Workflow Efficiency Improved Execution Featured ServiceNow Industry: Financial Services
How a Global Pharma Company Streamlined SecOps with ServiceNow
David Kirkpatrick

How a Global Pharma Company Streamlined SecOps with ServiceNow

Security operations are critical across both IT and OT environments. ServiceNow supports this through capabilities in vulnerability response (VR) and ...

Cost Reduction Workflow Efficiency Improved Execution Featured Core Operations Efficiency ServiceNow Industry: Life Sciences
ServiceNow S2P Leads to Procurement Transformation at Gaming Publisher
David Kirkpatrick

ServiceNow S2P Leads to Procurement Transformation at Gaming Publisher

Sourcing and procurement for your organization, ensuring your company has all of the goods and services your team needs to do their jobs, involves syn...

Improved Execution Featured Source-to-Pay ServiceNow Industry: TMT
How a Leader in Global Consumer Packaging Solutions Increased OT Asset Inventory 220%
David Kirkpatrick

How a Leader in Global Consumer Packaging Solutions Increased OT Asset Inventory 220%

Every business transformation begins with a first step. Implementing technology that touches every part of a business, especially when combining OT wi...

Featured Industry: Manufacturing