
CoreX at Knowledge 2025: Unlocking Value Across the Now Platform
Explore our services, work, and insights — all built to power your next evolution with ServiceNow. From strategic advisory to platform optimization, CoreX helps you unlock hidden value, accelerate innovation, and drive lasting outcomes across every workflow. Wherever you are in your ServiceNow journey, we're ready to help you take the next step.
The Core of CoreX
CoreX is a Global ServiceNow Consultancy specializing in business-focused transformation that unlocks hidden value from your technology investments. Backed by unmatched industry leadership, extensive functional experience, and the most seasoned ServiceNow team in the ecosystem, we deliver strategic guidance and cutting-edge innovation to power your sustained success.
Deep Industry Expertise
Whether you’re in Manufacturing, Healthcare and Life Sciences, Financial Services, TMT, Energy & Utilities, Retail, or Higher Education, we understand your unique challenges. Our tailored solutions drive real impact, ensure compliance, and accelerate business outcomes.
Proven Functional Leadership
Get expert advisory from professionals who have worked in your role — bringing first-hand experience and deep knowledge in core business functions to deliver solutions that align with real-world processes, overcome operational challenges, and drive meaningful change.
The Ecosystem's Most Experienced Team
With leadership rooted in the ServiceNow ecosystem since 2009 — including former ServiceNow executives — our team brings an unmatched depth of expertise. Backed by 275+ certifications across the ServiceNow Platform, we are uniquely equipped to handle both "big T" and "little T" digital transformations.
CoreX's Expertise & Services Across the ServiceNow Platform

Our Services at a Glance
Turn ServiceNow’s AI capabilities, from predictive intelligence and Virtual Agent to GenAI and Automation Engine, into your competitive advantage. CoreX's innovation team helps you identify the right use cases, deploy AI features natively within the Now Platform, and operationalize automation in a secure, scalable way. Whether you're piloting GenAI or ready to expand automation across multiple workflows, CoreX helps you drive value through the right strategy, governance, and technical know-how.
We bring strategic guidance and organizational change management, based on years of consulting experience, to ensure your ServiceNow investment is aligned, adopted, and impactful. Our advisory services help define your strategic roadmap, while our OCM experts ensure your teams are ready to embrace change. By fostering a more connected, efficient, and high-performing organization, we turn ServiceNow into a platform your team can’t imagine working without.
Most partners focus solely on execution. At CoreX, we take an industry-first, functional business leader-led strategic approach, ensuring your ServiceNow investment aligns with your business objectives, optimizes operations, and delivers long-term value. Our expertise extends beyond implementation, providing deep consulting insight to help you navigate complexity and drive meaningful transformation.
Your ServiceNow journey doesn’t stop at go-live. From continuous improvement to roadmap evolution, CoreXtend, our on-going, flexible managed services model, scales with your business needs and budget. Whether it’s monthly check-ins or embedded experts, we’re built to grow with you.
We combine decades of domain expertise with deep ServiceNow knowledge across finance, supply chain, procurement, customer service, and more. This means we don’t just understand the platform, we understand your business. Our teams bring functional fluency and industry insight to every engagement.
ServiceNow Insights & Resources
CoreX One-Pagers

CoreX Overview
Discover how CoreX helps organizations unlock trapped value through process-led ServiceNow implementations that scale and deliver real business outcomes.

Value Discover Session
Uncover workflow opportunities and align stakeholders through a tailored session designed to identify high-impact use cases across the ServiceNow platform.

ServiceNow Source-to-Pay
Streamline procurement, finance, and supply chain operations with Source-to-Pay workflows that drive visibility, automation, and ROI.

ServiceNow Operational Technology (OT) Management
Gain real-time visibility and control over industrial environments by connecting OT systems to secure, automated ServiceNow workflows.

ServiceNow Customer Service Solutions
Deliver faster, smarter customer experiences with ServiceNow workflows that automate resolution, empower agents, and drive cross-functional collaboration.

ServiceNow Security Operations (SecOps)
Accelerate threat response and simplify compliance by unifying vulnerability, incident, and risk management on a single SecOps platform.
CoreX eBooks

The Executive Guide to Supply Chain Logistics
Explore how serviceNow can transform your supply chain logistics, addressing common pain points and leveraging modern workflows.

Source-to-Pay Executive Glossary
This glossary isn't just a list of definitions; it's your starting point to tackle business challenges head-on with the power of ServiceNow.
CoreX Videos
The Core of CoreX
Agentic AI in the Digital Factory
Our Industry Focus
Manufacturing
Financial Services
Healthcare &
Life Sciences
Retail
Technology, Media,
Telecommunications
Energy & Utilities
From the CoreX Blog
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Modern operations no longer live in separate worlds. As industrial systems become more connected...
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When I was a kid, mid-August was always a hectic time. Because, as the summer began to wind down,...
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[Ed. note: In part two of an asset management series, we’re tackling software (SAM) today. Be sure...
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CoreX began with a simple idea: what if a consultancy could blend the agility of a startup with the...
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We're thrilled to announce that Monica Hidalgo, Head of Global COE and Managed Services, has earned...
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A ServiceNow instance is a dedicated, isolated environment that includes its own applications,...
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As organizations undergo digital transformation and global expansion, they quickly realize the need...
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ServiceNow’s Q2 2025 results are in, and the company surpassed expectations across the board. With...
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Artificial intelligence dominates today’s headlines, from predictions of “superintelligence” to ad...
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These days, risk doesn’t live in one place. It’s everywhere: inside and outside your organization,...
Your Next Move Starts Here
You’ve explored what sets CoreX apart, like our ServiceNow expertise and industry-first thinking. From ebooks to expert insights, we’ve built this hub to power your next transformation. Now it’s your move.