Apple devices are everywhere. From boardrooms to breakrooms, MacBooks, iPhones, and iPads are now the tools people often reach for first.
The challenge is that they are often managed in Jamf, an Apple-first device management tool used to deploy, configure, secure, and support fleets of Macs, iPhones, iPads, and Apple TVs at scale.
That said, the separation between Jamf and ServiceNow can create extra work, blind spots, and the occasional “Why do we have three different records for one MacBook?” moment.
CoreX Jamf Integration closes the gap. By bringing Jamf data directly into ServiceNow, you gain a single, clear view of your Apple fleet, automation that saves time, and workflows that actually make life easier.
Managing Apple devices in isolation may not seem like a big deal at first. Then the issues start to pile up. IT teams spend hours reconciling duplicate records. Visibility into the real device landscape disappears. Incident response slows because nobody has the right information in the right place. Technical debt grows, and planning meetings turn into guesswork sessions.
Silos are quiet, but they drain efficiency and confidence. Without a bridge into ServiceNow, Apple devices become the outliers, and the entire IT picture suffers.
The CoreX Jamf Integration eliminates silos and gives your Apple devices the same attention and visibility as the rest of your enterprise assets. No more workarounds, no more duplicate spreadsheets, and no more reactive scrambling.
Nobody wants to wrestle with clunky tools. The integration comes with a modern interface that is straightforward to set up and simple to use. Teams can be productive within minutes instead of waiting through endless onboarding.
Track usage with software metering to see who is actually using what. Reclaim unused licenses automatically so you stop paying for software that just sits idle. It is like cleaning out a closet and finding budget you did not know you had.
From ServiceNow, you can run Jamf remote commands like lock, wipe, or push software. No toggling between tools, no hunting for the right screen. Just quick, effective action when it is needed most.
Losing access to an encrypted device can derail an entire workday. With the integration, FileVault recovery keys can be retrieved safely within ServiceNow. That means fewer panicked calls and faster resolutions.
Adding devices to Jamf policies does not need to be manual. Automating policy membership through ServiceNow keeps everything consistent, compliant, and far less tedious.
Pull Jamf data into ServiceNow’s reporting framework and finally see the full asset picture. Leaders get reliable insights, and IT gets out of the spreadsheet jungle.
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This integration does more than make IT’s life easier. It speeds up incident response with accurate device data. Employees get faster support and spend less time waiting for fixes. Complexity goes down as processes are streamlined into a single platform. Compliance improves with better visibility and consistent policy enforcement. And software costs come under control with smarter license management.
We know that silos waste time and limit potential. We built the Jamf Integration for ServiceNow so Apple devices can be managed with the same confidence and clarity as everything else. The integration connects data, processes, and people in a way that feels natural, practical, and long overdue.