ServiceNow’s Q4 2025: Innovation Powers Sustainable Enterprise Growth

ServiceNow’s latest Q4 2025 earnings results delivered a strong finish to the year and set an exciting foundation for 2026, particularly for partners like CoreX.

As has been the trend, the company beat expectations across key financial and operational metrics, reinforcing that the platform remains vital, especially as artificial intelligence becomes further embedded into real-world business execution.

Growth That Matters: Revenue, Deals, and Customer Success

ServiceNow reported subscription revenue was up roughly 21% year-over-year in Q4, comfortably above guidance and analyst expectations. Total revenue grew more than 20%, underscoring continued broad demand for workflow and automation solutions.

Even more telling are the enterprise adoption signals:

• 244 new deals over $1M in value, including several ultra-large contracts.
• Significant growth in Now Assist ACV, with annual contract value more than doubling in the quarter.
• Strong net-new contract value growth across ITOM, security, and cross-functional workflow categories.

This breadth implies deepening trust from enterprise buyers as they modernize mission-critical processes.

AI Momentum Beyond the Hype

Instead of seeing AI as a speculative add-on, ServiceNow has smartly made it a core part of workflow orchestration. Recent results show a fourfold increase in AI control tower deal volume and a rise in assisted workflows, indicating that customers are seeking real outcomes, not just product hype. 

For CoreX and clients, this translates into:

• Faster paths to ROI through intelligent automation
• Expanding use cases that extend well beyond UIs into decision-guided operations
• A foundation to build next-generation experiences that unify data, AI, and governance

Long-Term Vision Backed by Strong Capital Discipline

While some headlines focused on short-term stock reaction, the earnings call itself revealed a confident, disciplined capital strategy. ServiceNow authorized an additional $5 billion share repurchase program and reiterated its confidence in long-term growth, even as it navigates market expectations.

This same confidence echoes at CoreX, where long-term transformation wins, not short-term market noise, are the focus for clients investing in ServiceNow’s ecosystem.

Guidance that Builds Confidence

ServiceNow’s 2026 outlook remains solid, with subscription revenue growth guidance above 19% and continued strong cash flow margins. Q1 guidance also reflects healthy expectations for the new year, according to sources such as The Motley Fool.

Rather than seeing a deceleration, this likely indicates:

• A maturation into predictable, enterprise-scale growth
• Increasing adoption of higher-value workloads
• A platform that continues to expand its total addressable market

What This Means for CoreX and Our Clients

In 2026, the enterprise software landscape is evolving faster than ever. ServiceNow’s results affirm that workflow automation + AI orchestration = durable competitive advantage. Clients partnering with CoreX can confidently accelerate:

• AI-driven digital transformation strategies
• Security-first enterprise workflows
• Scalable automation that drives measurable business outcomes

With ServiceNow’s platform strengthening at scale and CoreX’s delivery expertise, 2026 looks like a year when organizations move beyond proofs of concept into enterprise-wide operational reinvention.