Every era of innovation begins with a spark: a bold idea that challenges convention and reimagines what's possible. For CoreX, that spark ignited in early 2024, when a group of ServiceNow ecosystem pioneers came together with a shared conviction that enterprise transformation could be faster, smarter, and more human.
From the start, CoreX was built to be a catalyst, empowering organizations to harness the full potential of ServiceNow and AI to unlock new ways of working. Within months, what began as a startup fueled by expertise and vision became one of the fastest-growing transformation partners in the ServiceNow ecosystem.
January 2024: A Mission to Redefine Digital Operations
From day one, CoreX positioned itself as a partner focused on outcomes. Its founders saw a disconnect between technology potential and business realization and built CoreX to close that gap through deep technical mastery, process fluency, and a human-to-human approach to transformation.
May 2024: Strategic Partnership with NewSpring Holdings
Just five months later, CoreX formed a strategic partnership with NewSpring Holdings, a turning point that accelerated its growth trajectory. The partnership provided both the capital and strategic support needed to expand ServiceNow innovation across industries.
"At CoreX, we believe that powerful technology should serve people, not the other way around," said Meghan Lockwood, Head of GTM at CoreX. "Our investment partnership validated that vision and gave us the runway to build an organization capable of delivering tailored transformation at scale."
September 2024: Acquisition of ITS and Elite Partner Status
In September, CoreX acquired ITS Partners, expanding delivery capabilities and achieving ServiceNow Elite Partner status. This milestone cemented CoreX's ability to support clients with deeper expertise across ITSM, SecOps, and GRC.
November 2024: Recognized as a Digital Transformation Platform
By the end of its first year, CoreX was recognized by NewSpring Holdings as its newest AI-Enabled Digital Transformation Platform, reflecting both operational growth and strategic clarity.
By the close of 2024, CoreX had accomplished what few startups achieve in their first year:
These results reflected CoreX's guiding belief: that great outcomes come from great people working with purpose.
January 2025: Acquiring Volteo Digital
The acquisition of Volteo Digital expanded CoreX into LATAM and EMEA, bringing global scale and deep AI integration expertise. Guadalajara, Mexico, became home to a growing engineering and innovation hub, a symbol of CoreX's commitment to building a world-class delivery network.
April 2025: Strengthening Enterprise Leadership
CoreX welcomed Eric Jones and Grant Pulver to lead enterprise growth and client success, reinforcing its focus on long-term partnerships and measurable outcomes.
May 2025: Innovation at ServiceNow Knowledge
At ServiceNow Knowledge 2025, CoreX showcased how innovation becomes tangible, from workflow optimization to real-world AI applications.
June 2025: Launching the Center of Excellence and Agentic AI Lab
The creation of the CoreX Center of Excellence and the Agentic AI Laboratory marked the next phase of innovation. Focused on Workflow Data Fabric and agentic AI, these investments reinforce CoreX's role as a thought leader in enterprise transformation.
August 2025: A Bold New Brand Identity
As the company evolved, so did its identity. CoreX's new brand, launched in August 2025, reflected its growing confidence, reach, and purpose: a visual and verbal expression of what it means to build a better future through technology.
October 2025: Joining Forces Again
In October, CoreX is in talks to bring another team into the fold, uniting organizations with shared values and complementary strengths. Together, they deliver boutique-level partnership at enterprise scale, accelerating clients' AI and ServiceNow journeys.
"Our growth has been about capability, culture, and care," said Rick Wright, CEO of CoreX. "By bringing together our teams, expertise, and relentless focus on client outcomes, we're setting a new standard for how ServiceNow partners deliver transformation in the age of AI."
At press time, this part of the story was still being written. But stay tuned for more exciting announcements.
In less than two years, CoreX has grown from a bold idea into a trusted global leader:
But numbers tell only part of the story. CoreX's success is built on something deeper: a shared belief that technology, when guided by empathy and purpose, can make work and life better.
CoreX's mission is to help organizations build futures that are agile, intelligent, and deeply human. The story of CoreX is still being written, and its next chapter will continue to push the boundaries of what's possible with ServiceNow, AI, and the people who make transformation real.